Sales Advisor showing a couple around the new home

Things you should ask when Buying a New Build Home

Buying a new build home comes with the thrill of a fresh start in a space that’s never been lived in and the opportunity to tailor everything to your personal preference. However, purchasing a newly constructed property also comes with its own set of queries that need answers before you sign on the dotted line. Below are some questions that potential homeowners should ask when considering a new build home.

What’s Included in the Base Price?

Understanding what’s included in your home’s base price is fundamental. Often, showhomes include upgrades and extras that aren’t included in the standard package. Ask for a list of the features included in the base cost, clarify the costs of potential upgrades—from structural changes to aesthetic enhancements—and determine which, if any, you would like included.

What Warranties Are Provided?

Warranties provide a safety net against construction-related issues. Ask about the builder’s warranty, including what it covers, for how long, and the process for claims. Determine if there are manufacturer warranties on appliances and what third-party, insurance-backed warranties might be in place. Understanding your warranty will help protect your investment and provide you with peace of mind.

Reputation or Testimonials?

Reputation is an important factor when choosing a builder. Check out their website, ask other homeowners in the development or look for customer testimonials. Find out what other developments they have built and how long they have built new homes.

This information can provide insight into the builder’s reliability and the quality of their construction.

Are there any future development plans for the area? 

The future landscape of the community can impact your quality of life and property’s value. Enquire about plans for further home development, commercial zones, schools, parks, or infrastructure projects. Understand how these developments could affect factors such as traffic, noise, and amenities, shaping your home’s desirability and resale value.

Is There Room to Customise or Upgrade?

If having a say in finishes or layout is important to you, determine the level of customisation allowed. Discuss options and upgrades with the Development Sales Advisor and how any changes can affect your cost and timeline. Customisation can range from simple finish selections to structural modifications, so it’s important to understand your limitations and opportunities for personalisation.

What Are the Expected Completion and Move-In Dates?

Building a new home can often be subject to delays beyond the builder’s control. Ask for an estimated timeline that can include milestones and completion dates. Understand the builder’s policy on delays and what guarantees are in place for your move-in date. This knowledge will help you plan your moving period more effectively.

How Is the Home’s Energy Efficiency?

Ask about the home’s energy efficiency. Questions regarding insulation, types of windows, energy-efficient appliances, and heating systems can highlight long-term cost savings. Renewable energy installations, like solar panels, can further reduce utility bills and your carbon footprint.

How Will Construction Traffic Be Managed?

Ongoing construction can be a nuisance on a working development. Find out the builder’s plan for managing construction traffic, minimizing noise, and reducing the impact on residents. This can help you decide whether the construction phase is something you’re willing to contend with.

What Are the Local Schools and Amenities?

The quality and proximity of schools is a key consideration for families. Look into the local education options and amenities such as grocery stores, hospitals, and recreational facilities. These factors influence not just your quality of life but also the future value of your home.


Investing in a new-build home can be extremely rewarding, with the ability to customise and create modern comforts. By asking these questions, you’re more likely to enjoy a purchasing process that’s transparent and in line with your long-term expectations and needs. Exercise due diligence, and you’ll be on your way to making your new-build property a true home. 

All our Development Sales Advisors are here to help you and answer all your questions. We can also provide you with a choice of Independent Financial Advisors who will provide you with the most up-to-date mortgage options to suit your budget. We want to help you find your perfect home.