Honesty
As an independent builder, with over thirty years of experience, our reputation is very important to us in the industry. We will deal honestly with you, keeping you informed of the prices of any extras you opt to have over and above our standard specification.
Transparency
We will continue to communicate effectively with you, especially as regards build schedule and the countdown to taking possession of your new Allanwater home. We will endeavour to ensure that you always get a satisfactory answer, no matter what your question and that will extend to after you have moved into your new home too.
Quality
Allanwater Homes are quality through and through, built with the very latest energy efficient materials to minimise CO2 emissions. Our “as standard” specification includes many features other builders would class as extras. We like to give buyers real choice too so there is a wide range of tiling and kitchen styles on offer, along with superior white sanitary ware in the bathrooms.
Flexibility
We are known in the industry for offering our buyers real flexibility over the layout of their new home. We really can tailor a property to suit you – we can also suggest how changes could be made to layouts based on our considerable experience. It’s your home and your way of living. So whether you work from home and want to use a bedroom or a dining room as an office; you would like an en-suite for a teenager off another bedroom or you’ve always fancied a dressing area, we will work with you to help you realise your desires. As we are not a huge volume builder we are not restricted by monthly build targets. Our build schedule does, of course, play a part but we will advise what it is possible at what stage and we may even let you change your mind!
Aftercare
We have a dedicated aftersales dept. available during normal working hours and 24hr emergency numbers for both plumbing and
electrical emergencies should you require them.
Should you have to report any issues, please do so immediately via the
Allanwater Aftercare page to log any comments or complaints,
or by email to:
aftercare@allanwater.co.uk