Contact numbers

For the first two years, we have arranged for emergency cover to be available 24/7 for the following emergencies. These contact numbers can be found in your handover folder which you will receive on your move-in day.

Total loss of power

Please check with your supplier that there is no power cut in progress.

Water or heating emergencies

Loss of heating or serious water flow that cannot be shut off outwith regular office hours

In any instance of any cases detailed above, please contact our Aftercare team at